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FAQs
Current catalogue and order information
Can I buy the sample pieces?+
No. Sample pieces are clearly labelled and cannot be ordered until genuine product details, approved NGN prices and stock are supplied.
How do I choose my size?+
Confirmed garment measurements await owner approval. Contact ORVIX for measurements of the specific piece before selecting a size.
What fabrics and care instructions apply?+
Fabric details and care instructions must be confirmed for each genuine product. Sample descriptions are not approved product specifications.
Which markets does ORVIX serve?+
ORVIX serves Nigeria and Egypt. Delivery destinations, charges, carriers and timelines await owner approval; these are not confirmed shipping promises.
Does an order confirmation mean I have paid?+
No. An order reference confirms that an unpaid order was recorded. Payments are not connected, and shipping requires an owner-provided quote.
Can I return or exchange an item?+
Return and exchange terms await owner approval. No return window or exchange guarantee has been confirmed.